We are committed to respecting and protecting your privacy.
For visitors, we've structured our web sites so that, in general, you can visit us on the web without identifying yourself or revealing any personal information.
For patients, once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your personal and confidential relationship with us.
Visitors to Our Website
What information do we collect?
When you visit our web site, our web server collects basic user information about you that includes your ISP's domain, the time you accessed our web site, and the pages from within our web site that you visit.
How do we use this information?
The basic user information collected is used to help us analyze web traffic and to improve the content of our web site. Cookies may be used to facilitate your customer interaction with us. For example, we may use a cookie on the landing page of products sold online which record the customer information that is required on the order form, and then forward this information to our internal sales tracking database.
Patients of the Health Center
Bighorn Valley Health Center (BVHC) and its affiliated physicians or providers make a record each time you receive health care or services. Your records have information about your symptoms, examination, test results, diagnosis and billing for services. The law requires BVHC to keep your health information private and also to tell you about how it keeps health information private. BVHC is required to abide by the terms of the Notice of Privacy Practices (NPP) currently in effect. You can always request a copy of this Notice from our Registration area.
This Notice applies to BVHC and the following individuals or organizations:
Use means sharing health information inside BVHC. Disclosure means release of health information outside BVHC. We may use and disclose health information in the following ways without getting specific permission.
Treatment, Payment, Health Care Operations
Treatment - to provide, coordinate or manage your health care and related services. Doctors, nurses, technicians, medical students and others involved in taking care of you share medical information about you. Your treatment includes working with people involved in your care before and after your BVHC services. For example, BVHC may disclose information to (1) an ambulance service that takes you to or from BVHC; (2) a rehabilitation center or home health agency that will be caring for you; and (3) other doctors who may be treating you, such as the doctor to whom a BVHC provider refers you or who is otherwise involved in your care.
Payment for Treatment - to help BVHC obtain payment for your health care services. Payment activities include (1) checking eligibility or referral from a health plan; (2) reviewing need for and use of services; and (3) sending bills to your insurance company.
Health Care Operations - to help run BVHC or to check the quality of care that you receive. For example we may combine information from multiple sources about patients to review their care. We may also use health information to review employees’ performance; train students; help meet health center licensing and accreditation rules; and market and raise funds for BVHC. We may disclose your health information to “Business Associates” that we hire to help us, such as billing and computer companies, or accountants. All Business Associations must assure us in writing that they will safeguard your health information.
Other Permitted Uses and Disclosures
For the following uses and disclosures of health information we must provide an opportunity for you to agree or object:
Patient Directory/Register. Your name and location while at BVHC may be disclosed to persons who ask for you by name in a manner in which your confidentiality is protected.
If you are unable to object or agree BVHC may include you in the directory and disclose your directory information if it is determined it is in your best interest to do so. If you become able to agree or object you will be given an opportunity to express your wishes. If you object to being included in BVHC Directories, we will not disclose your information to anyone who asks for you, including but not limited to florists, the United States Postal Service, family, friends, clergy, and anyone else asking for you or your location.
Persons Involved in Your Care
To people involved in your care or in payment for your care such as family members, relatives, close friends or other persons you identify.
When you are not present we may use professional judgment and your best interests and decide to disclose relevant information to an individual who is directly involved in your health care.
To notify your family or other person responsible for your care of your location, general condition, or death.
Disaster Relief Purposes
To authorized public or private entities to assist in disaster relief efforts.
To coordinate uses and disclosures to individuals involved in your care.
Uses or Discloses that do not Require Your Permission
BVHC may use or disclose your protected health information in some cases without your authorization. The following list describes the ways this may happen. Not every use or disclosure in a category will be listed. But we provide a brief description in certain cases.
Uses and Disclosures that Require Written Authorization
Other uses or disclosures of your record will be made only with your written authorization. Disclosures requiring written authorization include drug and alcohol treatment records, mental health records, and AIDS/HIV and genetic testing information. You may withdraw an authorization at any time; however, we are not able to take back disclosures that we have already made with your authorization. Also, you cannot withdraw an authorization that was a condition of obtaining insurance coverage. All withdrawals must be made in writing. Contact the BVHC Privacy Officer 406.665.4103
Your Rights Regarding Medical Information
Regarding medical information we maintain about you, you have the right to:
To exercise your rights or for more information about matters in this Notice, please contact:
BVHC Privacy Officer
PO Box 408
Hardin, MT 59034
How to File a Complaint
If you believe your privacy rights have been violated or to file a complaint, please call the Privacy Officer at 406.665.4103
Patients will not be discriminated against because of age, gender, sexual preference, race, creed, culture or national origin, non-job related handicapping condition or developmental disabilities in compliance with all state, federal and local laws.
If you believe you have been discriminated against, please contact us at 406.665.4103